Adjust ChatBot Reply speed per message and Intent
complete
C
Chris
I noticed that whenever you have more than one message set up as an answer to one question, the Chatbot writes all the messages one after another in quick succession. Since the idea of a Chatbot is to imitate a human agent responding, it would be nice to have the option of adjusting the seconds after which the next text window should appear manually.
It is very unrealistic for anyone to write three paragraph messages in two seconds. Another issue with this is that the second, third and so on chat bubbles, push the first one away from the screen. I would like to delay the following chat bubbles not only for realism, but to allow the customer to have enough time to read the first chat bubble before it is pushed away.
I believe it to be an easy function to add and would give the Chatbot more flexibility when responding with longer messages.
T
Tony Sandhu
Chris, this request has been added to our Social Bot Version. We'll be in touch once the release date is decided.
T
Tony Sandhu
Chris, we have received your request and it's under review now. Will update once the next steps are learned.